When your team needs to solve complex, cross-departmental problems that standard processes can't handle.
Be a 'Cross-Domain Knight' in the AI Era, Solving Non-Standard Complex Collaboration
AI excels at handling standardized, linear tasks. Within organizations, the hardest piece to replace with AI is the 'knight' – someone who can bridge departmental silos, coordinate conflicting interests, and tackle non-standard problems. When you can use AI to improve your processing speed and focus your energy on handling 'human connections,' you become an indispensable adhesive for the organization.
"AI excels at standardized, linear tasks. Within an organization, the hardest piece to replace with AI is the 'knight' (from chess) – someone who can bridge departmental silos, coordinate conflicting interests, and handle non-standard problems. When you can use AI to improve your processing speed and focus your energy on 'connecting people,' you become an indispensable glue for the organization."
The Reasoning
Collaboration cost is the biggest hidden cost in an organization.
AI lacks the empathy to handle complex interest alignment.
The Model
Knight: Non-linear jumps, connecting two ends by overcoming obstacles.
In Practice
- 1.
Actively connect with colleagues from different departments to understand their work and challenges.
- 2.
Actively listen to different opinions in meetings and try to find common ground and solutions.
- 3.
Use project management tools to clearly assign tasks and ensure clear accountability for all parties.
The Counter-Argument
Pure communicators, lacking delivery capabilities, remain vulnerable during downsizing.
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